Support Hours

While our Knowledge Base is available 24/7, our live support hours differ depending on the time of year and day. Below are our live support hours during and outside of harvest. 

During Harvest

  • 4 am - 6 pm PST, Monday - Friday
  • 8 am - 4 pm PST, Saturday & Sunday

Outside of Harvest (Off-season)

  • 6 am - 5pm PST, Monday - Friday
  • No live support Saturday or Sunday

If you're in need of assistance during non-support hours, you can still send a request in to support@fieldclock.com and we will try and accommodate as quickly as we can. 

Note: FieldClock does not offer a support number to call, but we're happy to schedule a call or Zoom meeting for emergencies. We try and resolve all issues and requests over our live chat and ticketing system. However, if a call is warranted, please put in a request for a call or Zoom meeting and one of our Support staff will schedule one with you. 

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